GymMaster Support
Getting Started
Setting up your club's Email Template design
Access Control
Is Tailgating right for me?
How to Setup Roster and Open Hours
Member Denied Entry
and 7 more ...
Accounting
Understanding Account History
Invoicing
Credit Notes : How to clear a charge
and 3 more ...
Administration
Setting up a new staff user
Membership Contract Summary
Membership Forms and Waivers
and 2 more ...
Billing
Integrated Billing process
Setting up your Billing Provider
How to Report on Future Billing
and 12 more ...
Bookings & Schedule
Booking a Space and a Trainer
Setting up Booking Benefits
How do I setup Bookings for my Gym?
and 8 more ...
Communication
Contacting all of your members
Personalizing Communication : Using Template Fields
Why is a member not getting emails?
Member
Add a new Member
Viewing Member Changes
How to Pay for overdue charges
and 4 more ...
Memberships & Holds
How to Create a Family / Shared Membership
How to Cancel a Member’s Membership
How to Place a Member's Membership on Hold
and 14 more ...
Point of Sale & Stock
Gift Vouchers
Using the Point of Sale
Adding product stock to GymMaster
Reporting
How to Report on Current Members
How to Use Debt Collection Reporting
Reporting on Member Visits
and 4 more ...
Tasks & Automation
Task overview
Setting up a new Task Type
Verifying automated Tasks
and 1 more ...
Member App
Get your app looking good
My member cant log in
Class bookings are not showing online
and 2 more ...
Member Portal
Guide: Get your members where they need to go in the member portal
Sell Memberships Online
Update Billing Details through the Member Portal
and 6 more ...
Feature Guides
Mass Prospect Data Upload Tool
Set Up and Use Discount Codes/ Promo Codes
How to use the member awards system
Integrations
Integrate SMS system with a Twilio account
ClassPass
Login
My tickets
Submit ticket
Categories
Getting Started
Access Control
Accounting
Administration
Billing
Bookings & Schedule
Communication
Member
Memberships & Holds
Point of Sale & Stock
Reporting
Tasks & Automation
Member App
Member Portal
Feature Guides
Integrations
Most Popular Articles
How to use Bluetooth Check-in
Setting up your Billing Provider
Changing a member's membership
Set Up and Use Discount Codes/ Promo Codes
How to assign a key fob to a member
Member Denied Entry
Contacting all of your members
Using the Point of Sale
How to set up Contactless Sign-up and Access (E.g Unstaffed Day Pass)
Integrate SMS system with a Twilio account