For members to access your facility using the access control, they will need either a Bluetooth Access Token or a Key Fob linked to their account.
Assigning a Bluetooth Access Token Manually
Navigate to the member’s profile
Click the button beside Key Fob / Token
Select New Mobile ID, save
This number uniquely identifies the token in the system, assigned to the member.
Assigning a Bluetooth Access Token Automatically
There are two options available :
Option 1: Assign on Booking
Go to Settings > Advanced Configuration > General
Enable Assign a Bluetooth access token when booking
This will automatically assign a token to members the first time they make a booking online
Option 2: Assign Based on Membership Type Category
Go to Settings > Membership Types > Categories
Edit the category you want to configure
Select Assign a Bluetooth Access Token (online and staff sign-up)
This will automatically assign tokens to members when they are given a membership of this category (both online sign-ups and staff-created sign-ups).
Bluetooth Checkin on the Member App
Download the GymMaster Member App from the Google Play Store or Apple App Store.
Log in with the member credentials, email and password
During login, the app will request access to features like Bluetooth, this must be enabled to use access control.
Once logged in, members with a valid Bluetooth Access Token and the correct membership type benefits can unlock doors.
To check in, simply tap the Check-In button at the top of the Member App when near the reader.
If everything is set up correctly, the door will unlock, and the member’s visit will be recorded in your system on the Visitors page
If there are issues, see our Member Denied Entry troubleshooting page