GymMaster Support
Getting Started
Transfers FAQ - Billing
Club Opening Checklist
Resources - Getting help
and 3 more ...
Access Control
Member denied entry
How to assign a key fob to a member
How to purchase more key fobs
and 5 more ...
Accounting & Billing
Preview Your Upcoming Integrated Billing Batch
Manual Billing Only
Setting up your Billing Provider
and 13 more ...
Administration
Setting up a new staff user
Membership Contracts
Membership Agreements: Terms and Conditions /Waivers
and 6 more ...
Booking & Schedule
Benefit usage troubleshooting
How to clear your gym timetable over a holiday period
How to change a schedule's Time-slot Periods
Communication
Contacting all of your members
Personalising communication: Using template fields
Guide: Send All Members New Terms and Conditions
and 1 more ...
Member
Add a new Member
Using the Member Logs
How to Pay for overdue charges
and 4 more ...
Memberships & Holds
Create a Membership Type
Give a Member a Membership
Incomplete Memberships: Completing a membership
and 9 more ...
Point of Sale & Stock
Using the Point of Sale
POS Stations
Adding product stock to GymMaster
and 1 more ...
Reporting
Customising your reports
Filtering your reports
There's data missing from my report
and 2 more ...
Tasks & Automation
Task overview
Setting up a new Task Type
Verifying automated Tasks
and 1 more ...
Member App
Getting Started with the Member's App
Get your app looking good
My member cant log in
and 3 more ...
Member Portal
Guide: Get your members where they need to go in the member portal
Sell Memberships Online
Update Billing Details through the Member Portal
and 6 more ...
Feature Guides
How to use the member awards system
COVID Vaccine Restrictions
Login
My tickets
Submit ticket
Categories
Getting Started
Access Control
Accounting & Billing
Administration
Booking & Schedule
Communication
Member
Memberships & Holds
Point of Sale & Stock
Reporting
Tasks & Automation
Member App
Member Portal
Feature Guides
Most Popular Articles
COVID Vaccine Restrictions
Refunding payments
Membership Prorata
How to assign a key fob to a member
Using the Point of Sale
How to use Bluetooth Check-in
Contacting all of your members
Changing a member's payment date
Adding product stock to GymMaster
Member denied entry