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Viewing Member Changes

GymMaster keeps a detailed record of most changes made to each member’s profile. This helps you track what’s happened, when it happened, and whether it was triggered by a staff member or automatically by the system.

How to View Member Changes

  1. Open the Member’s profile

  2. Scroll down & expand Member Actions on the left

  3. Click the link for Member Changes


You’ll now see a timeline of events showing :

  • What was changed

  • When the change occurred

  • Who (or what system action) made the change


Some useful records you'll find in Member Changes include:

  • When the member was created or their details were updated

  • Memberships that were added, changed, or cancelled

  • Concessions used from visit-based memberships

  • Any suspensions added, edited, or removed

  • Access control tags that were assigned or changed

  • Bookings that were made, updated, or checked in

This can be especially useful for troubleshooting issues, confirming updates, or reviewing staff activity.
 


In the Example below, the Membership Fee was reduced from $30.00 down to $25.00
Note : If this had been actioned from a staff account, the staff account would show instead of 'System'