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Billing
Integrated Billing process
There are a few moving parts between when a payment is made in GymMaster and whe...
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Setting up your Billing Provider
Choosing a provider The main things to consider when choosing a billing provide...
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How to Report on Future Billing
If you wish to check what billing is coming up for your members, there are two h...
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Preview Billing for a Member
Changing a member's membership, adding a hold, or modifying their account can al...
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Preview Your Upcoming Integrated Billing Batch
Once you have set up your integrated billing. (https://help.gymmaster.com/551990...
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How to Update a Member’s Billing Cycle
If you wish to change a member’s billing cycle — like moving them from weekly to...
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Refunding Payments
Before issuing a refund, make sure your billing provider supports refunds and th...
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How to Report on Member Billing
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Understanding Failed Billing
Sometimes member billing doesn’t go through — and that’s okay. It happens, and t...
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Failed Billing
It's common for people's payments to fail. Cards expire, bank accounts change, b...
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Dishonor Fees
Dishonor fees are created by your billing provider when a payment fails. Often, ...
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What Does “Pending Review” Mean?
Sometimes you’ll see a member’s billing status set to Pending Review — here’s wh...
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Ezidebit: Only active customers can have payments added to their schedule
A common billing failure reason for facilities using Ezidebit as their billing p...
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Manual Billing Only
Manual Billing Only stops all automatic billing across your club. This setting ...
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Moving your Members to a new Billing Provider
If you decide you are unsatisfied with the current Billing Provider (BP) you are...
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Manual Entry of Billing Tokens
If you have received a Billing Token extract from your new billing provider, you...
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Ezidebit Terminal Configuration and Use
Taking payments just got a whole lot easier with Ezidebit’s integrated EFTPOS so...
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PaySafe HandPoint Swiper
This article contains instructions on installing and configuring your HandPoint ...
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Most Popular Articles
Setting up your Billing Provider
Failed Billing
Integrated Billing process
Moving your Members to a new Billing Provider
Ezidebit: Only active customers can have payments added to their schedule
Manual Billing Only
Ezidebit Terminal Configuration and Use
Dishonor Fees
PaySafe HandPoint Swiper
Preview Billing for a Member