Billing

There are a few moving parts between when a payment is made in GymMaster and whe... more

Choosing a provider The main things to consider when choosing a billing provide... more

If you wish to check what billing is coming up for your members, there are two h... more

Changing a member's membership, adding a hold, or modifying their account can al... more

Once you have set up your integrated billing. (https://help.gymmaster.com/551990... more

If you wish to change a member’s billing cycle — like moving them from weekly to... more

Before issuing a refund, make sure your billing provider supports refunds and th... more

more

Sometimes member billing doesn’t go through — and that’s okay. It happens, and t... more

It's common for people's payments to fail. Cards expire, bank accounts change, b... more

Dishonor fees are created by your billing provider when a payment fails. Often, ... more

Sometimes you’ll see a member’s billing status set to Pending Review — here’s wh... more

A common billing failure reason for facilities using Ezidebit as their billing p... more

Manual Billing Only stops all automatic billing across your club. This setting ... more

If you decide you are unsatisfied with the current Billing Provider (BP) you are... more

If you have received a Billing Token extract from your new billing provider, you... more

Taking payments just got a whole lot easier with Ezidebit’s integrated EFTPOS so... more

This article contains instructions on installing and configuring your HandPoint ... more