This article covers how to change the date that a member is billed for their recurring membership.
If you’re looking to change how often a member is billed (weekly, monthly, etc.), see our article on Changing a Member’s Membership
If you need to update the Membership Type for multiple members, see our article on Changing a Membership Type for All Members with That Membership
Why you might do this
A common request from members is to shift their billing day so it lines up better with their payday. Totally fair, & easy to handle in GymMaster.
Each membership has its own billing cycle, so you’ll need to adjust it per membership.
How to change the billing day:
Go to the member’s Membership tab
Find the membership that needs the change
Click Edit on that membership
You’ll be taken to a page with that membership’s details
(this is where you can adjust the payment schedule)
On the membership details page, navigate to the Membership Fee section.
Click Edit in that section to make changes.
You’ll see a field called Next Payment Date, this is where you can change the member’s billing day.
After you update the Next Payment Date and hit Save, GymMaster will ask if you wish to prorate the change.
This just means deciding whether to adjust the charges to cover the gap between the old and new billing dates.
Whichever you choose, the member’s billing will continue from the new date going forward.
Once this change has been made, it’s a good idea to double-check everything looks right.
Head to the member’s Accounts and Billing tab and click Preview, this will show the member's future billing schedule.
It’s the easiest way to confirm the new billing date has been set correctly.