Make payments through the Member's Portal

You can allow your members to make payments for outstanding charges themselves through their Member's Portal.

To enable members to make payments online navigate to Settings > Members Portal > Billing > Enable Pay Outstanding Balance button.

A common case for this is when a member fails a billing payment. You can use the Task system to notify the member of the failure, and provide them with a link to their Member's Portal to re-attempt the payment or update their billing details.

For more information on using the Task system, see the article Setting up a new Task Type
 

Another case is where members wish to make a deposit to their account, which can be used for later charges or purchases.

To enable online deposits navigate to Settings > Members Portal > Billing >Enable Make Deposit button

For your members to make payments through the member portal, you will need to be using GymMaster integrated billing and have set a billing provider in the member portal billing section of club details.  

Need more help?

You can contact the GymMaster Support team if this article didn't answer your question, you had trouble following any of the instructions, or require further assistance.