If a member is unable to see service bookings when attempting to book online, there can be a number of causes for this, depending on the situation.
Similar troubleshooting with Classes can be found here
First off, we recommend checking the behaviour from the members' perspective, click here for more information around this.
Typical reasons & remedies
1. The button to allow service bookings isn't available
Go to:Settings > Member Portal > Edit Portal Buttons > Booking > Book a Service > Edit, and select Show to Members, then save.
2. The button is available, however, there are no services listed
Go to:Settings > Booking and Classes > Services > Edit the Service you wish to show > Online Bookings > Tick Bookable Online, then save.
3. There are still no services listed
Services must have available time added to the schedule, to be bookable online
4. There are still no services listed
The member may not have the right membership benefits, their membership may not have started yet, or the booking type may not allow casual member pricing.
To set casual member pricing :Settings > Booking and Classes > Services > Edit the Service > Service is for > tick Base price and set a dollar value.
5. There are services listed, but I need to allow booking further into the future
To adjust globally:Settings > Member Portal > Bookings > Open service bookings online
Or override for a specific service :Settings > Booking and Classes > Services > Edit the Service > Online Bookings > Open online bookings