One of the key functions of GymMaster is assigning memberships to members. After a membership type has been created, it can either be sold online, or manually added to a member by staff.
We strongly recommend members sign up online whenever possible. This helps reduce errors in entering personal details, billing information, and membership choices.
Setup Considerations
Before signing up members in person, make sure these settings are configured correctly :
Require an initial payment
Settings > Advanced Configuration > Membership > Require an initial payment
Fill in bank account details
Settings > Advanced Configuration > Membership > Fill in bank account details
Enable Sign & Complete at the membership type category level
Settings > Membership Types > Membership Type Categories > Edit the Category > Enable Sign & Complete
(This requires staff-added memberships in this category to have agreements signed digitally before the membership can be marked complete. Member portal sign-ups will always have digital agreements automatically)
Adding a Membership to a Member
Navigate to the member’s Membership tab
Select + Add Membership
Choose the Membership Category and Membership Type
Set details such as:
Start Date
First Payment Date
Discount Code (if applicable)
Price modifications (if required)
Once you’re happy with the setup, click Save
Note : If the Start Date and First Payment Date are different, GymMaster will automatically generate an Upfront prorated fee to cover the period before regular billing begins.
Completing the Membership
After saving, the membership will appear under the member’s Membership tab.
Depending on your system settings, the membership may still be incomplete.
Make sure you fully complete the membership so that the member can begin using it right away.