What is a browser cache?
A common practice for browsers is to save resources, like images, in temporary storage on your device when you first load web pages. This means that the next time you load that web page your browser can show you the image without having to download it again. This significantly speeds up your browsing experience.
Why might I need to clear my browser's cache?
From time to time GymMaster staff might advising clearing your cache to resolve an issue that you are facing. The primary reason for clearing a cache is because the resource that you are requesting has been changed, and now your browser is showing you outdated information.
In GymMaster the most common example of this would be when you change an uploaded photo on a member, class or product. Your browser will show you the original image and it appears as though the new image has not been uploaded.
Clearing your browser's cache
The method of clearing your browser's cache varies depending on which browser you use, but all follow the same principle. Below are the steps required for four common web browsers, if you use a different browser then try using Google for advice on how to clear your specific browser's cache.
Google Chrome
Step 1. On the right hand side, click the Menu (3 dots) button.
Step 2. Click Settings option.
Step 3. Select Basic tab. Make sure Time range is set to All time.
Step 4. Click Delete data button.
Safari
Step 1. At the top, click the Safari button and then select Settings.
Step 2. Under Advanced Settings make sure to enable Show feature for web developers.
Step 3. At the top, click the Develop button and then select Empty Caches.
Mozilla Firefox
Step 1. On the right hand side, click the Menu (3 lines) button.
Step 2. Click Settings option.
Step 3. On the left hand side, click the Privacy & Security section.
Step 4. Scroll down to the Cookies and Site Data area.
Step 5. Click Clear Data... button.
Step 6. Select only Cookies and site data and Temporary cached files and pages options.
Step 7. Click Clear button.
Microsoft Edge
Step 1. On the right hand side, click the Menu (3 dots) button.
Step 2. Click Settings option.
Step 3. On the left hand side, click the Privacy, search and services section.
Step 4. Direct yourself to the Delete browsing data area.
Step 5. Click Choose what to clear button.
Step 6. Select only Cached images and files and Cookies and other site data options.
Step 7. Then click Clear now button.