What is a browser cache?
A common practice for browsers is to save resources, like images, in temporary storage on your device when you first load web pages. This means that the next time you load that web page your browser can show you the image without having to download it again. This significantly speeds up your browsing experience.Why might I need to clear my browser's cache?
From time to time GymMaster staff might advising clearing your cache to resolve an issue that you are facing. The primary reason for clearing a cache is because the resource that you are requesting has been changed, and now your browser is showing you outdated information.
In GymMaster the most common example of this would be when you change an uploaded photo on a member, class or product. Your browser will show you the original image and it appears as though the new image has not been uploaded.
Clearing your browser's cache
The method of clearing your browser's cache varies depending on which browser you use, but all follow the same principle. Below are the steps required for four common web browsers, if you use a different browser then try using Google for advice on how to clear your specific browser's cache.
| Web Browser | Clearing the cache |
| Google Chrome | Settings > Advanced > Privacy and security > Clear browsing data |
| Safari |
For Safari, you first need to enable developer mode, then clear the cache.
|
| Mozilla Firefox | Preferences > Privacy & Security > Cookies and Site Data > Clear Data |
| Microsoft Edge | Menu (ellipses) > More tools > Clear browsing data |
Need more help?
You can contact the GymMaster Support team if this article didn't answer your question, you had trouble following any of the instructions, or require further assistance.
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