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Clear your browser's cache

What is a browser cache?

A common practice for browsers is to save resources, like images, in temporary storage on your device when you first load web pages. This means that the next time you load that web page your browser can show you the image without having to download it again. This significantly speeds up your browsing experience. 

Why might I need to clear my browser's cache?

From time to time GymMaster staff might advising clearing your cache to resolve an issue that you are facing. The primary reason for clearing a cache is because the resource that you are requesting has been changed, and now your browser is showing you outdated information. 

In GymMaster the most common example of this would be when you change an uploaded photo on a member, class or product. Your browser will show you the original image and it appears as though the new image has not been uploaded. 


Clearing your browser's cache

The method of clearing your browser's cache varies depending on which browser you use, but all follow the same principle. Below are the steps required for four common web browsers, if you use a different browser then try using Google for advice on how to clear your specific browser's cache. 

Web Browser Clearing the cache
Google Chrome Settings > Advanced > Privacy and security > Clear browsing data

For Safari, you first need to enable developer mode, then clear the cache.

  1. Safari > Preferences > Advanced > Show Develop menu in menu bar
  2. Menu Bar > Develop > Empty Caches
Mozilla Firefox Preferences > Privacy & Security > Cookies and Site Data > Clear Data
Microsoft Edge Menu (ellipses) > More tools > Clear browsing data

Need more help?

You can contact the GymMaster Support team if this article didn't answer your question, you had trouble following any of the instructions, or require further assistance.

Submit a Ticket GymMaster Support