Using a member's credit to make a payment

There are a few reasons a member might have credit on their account :

• They made a prepayment

• They were left in credit after a hold

• Other adjustments to their billing

You can quickly see if a member has credit available, this will display under their profile picture on their Member Profile.

How to Use Member Credit in a Sale

1. Navigate to the Member’s Profile.

2. Go to the Accounts and Billing tab.

3. Select + Add Payment.

4. Add the charge or charges (you can also partially add charges using the scissors icon).

5. If the member has credit, you’ll see a message confirming that credit is available to apply.

6. Select Yes.

7. If the credit fully covers the charge(s), the total due will show $0.00, and you can complete the sale.