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Improve lead conversion with GymLeads

GymLeads is a dedicated lead capture and management tool designed for fitness clubs. It helps you collect enquiries from multiple sources,like your website, landing pages, social ads, or QR codes, and funnels them into a central place where your team can act on them quickly and consistently.  GymLeads is built for fitness, so it aligns with how clubs run sales and onboarding.

Members feel the difference when your follow-up is quick, relevant, and helpful. GymLeads helps you respond faster and keep conversations moving. That smooth experience builds trust and makes prospects more likely to become members.

When connected to GymMaster, leads captured in GymLeads can flow straight into your member management system. That means an inquiry becomes a live prospect in your funnel, ready for follow-up, nurturing, and conversion. Member profiles stay in sync between GymLeads and GymMaster, so once someone joins, their information is already in your club database without double entry.

 

Connect GymLeads with GymMaster

 

Have the following ready:

  • GymMaster API Token – located in GymMaster under Integrations > Member Portal

  • GymMaster URL – e.g. https://yourclub.gymmasteronline.com

 

Begin Integration

  • Open GymLeads

  • Navigate to Settings > Third Party Integrations > Outgoing

  • Select GymMaster and proceed with setup

     

 

  • Enter your GymMaster API Token and your club’s unique GymMaster web URL to connect the integration.

     

 

  • Click Set Up Integration to complete the connection.

  • Users will need to log out and log back in before the GymMaster integration option becomes visible in the system.

 

Exporting to GymMaster

To export a closed lead, click Close and Export and select GymMaster.

If your credentials are correct, the lead will be successfully sent to your GymMaster account.

 

 

 

When a lead is exported to GymMaster, they are automatically created as a Prospect.

To convert a Prospect to a Member, open the profile and toggle their status from Prospect to Member. You can then assign their division, set up memberships, and complete any additional configuration as required.

Important: GymLeads requires the following fields before a lead can be exported to GymMaster:

  • First Name

  • Last Name

  • Date of Birth

  • Email Address

Ensure these details are completed prior to export to avoid sync issues.

 

 

Use other platforms in the running of your business? Click here to learn more about other GymMaster integrations.

 

Common Questions this Covers

  • How to integrate GymLeads with GymMaster
  • What are steps to integrate GymLeads
  • Can we use GymLeads with GymMaster
  • Can we link with an external sales funnel
  • How to create a sales funnel
  • How to manage leads and prospects
  • How to improve lead conversion
  • How to improve prospect conversion
  • How can we get our leads to sign up for a membership