Home > Administration > Setting up a new staff user

Setting up a new staff user

Adding new staff in GymMaster allows you to control their access, permissions, and responsibilities within the system.

 

Step 1 : Create the Staff Account

  • Go to Settings > User Administration > + Invite New User.

  • Enter the staff member’s details and send the invite.

Once the basic account is set up, additional options will become available.

 

Step 2 : Configure Staff Options

From the staff member’s profile, you can :

  • Assign a Key Fob number for access control.

  • Set access hours for when they can enter the facility.

  • Define permission levels for different areas of the system.

  • Choose whether they see pop-ups in GymMaster.

  • Enable the staff member as a Trainer (so they can be booked for services or classes).

  • and more

If you manage multiple clubs under the same database, permissions can be applied per club or across all clubs.

 

Step 3 : Adjust Permissions

A staff member’s permissions determine what they can see and do in GymMaster. For example :

  • Restrict front-of-house staff from viewing reporting.

  • Prevent staff from accessing high-level settings.

  • Any changes to staff access rights require the user to log out and log back in before the updates take effect.

Pro Tip : Mimic User

After setting permissions and saving, you can use the Mimic User button (at the bottom of the page) to log in as that staff member and confirm their access matches what you intended, or modify this further.